美國玩具產(chǎn)品CPSC和CPC被拒絕原因總結(jié) Z近問起CPC認證的朋友特別多，在沒認識我之前，有些已經(jīng)找了別的機構(gòu)辦理CPC證書，但是仍然無法過審。
我梳理了下被亞馬遜拒絕的原因一、In order to list these toys on Amazon, please apply by submitting the following item.Please update CPSIA Warning Attribute in detail page.解答：產(chǎn)品頁面編輯頁面CPSIA那欄沒有填寫內(nèi)容，需要下拉選擇適合自己產(chǎn)品的Warning警示語！二、In order to review your documents related to Product Assurance of Toys, please submit them on Vendor Central using the following steps:1. In Vendor Central, click the Items menu, and then select Vendor Certificates2. Click on Missing Compliance documents;3. Search for the affected ASIN and then;4. Click Add to upload the documents解答：不要在CASE中回復(fù)內(nèi)容和提交文件，需要在菜單目錄欄找到查看銷售申請，再找到被拒絕的ASIN，重新提交證書進行審核三、 We noticed that the recommended Age Grade of the ASIN is missing on the product(s) detail page.Please update the product(s) detail page with the recommended Age Grading (the manufacturer_minimum_age attribute) identified on the ASINs third party test report in order to move forward with the approval process.解答：Listing后臺缺少產(chǎn)品的適用年齡描述，在后臺更新好即可四、Please be informed that we can only accept product images. Therefore, kindly take clear photo of the product and product packaging clearly displaying:* Manufacturer Name* Manufacturer Address* Warning label (as applicable)解答：亞馬遜要求的第.一項商品圖片中，產(chǎn)品的實拍圖需要清楚地體現(xiàn)出制造商名稱、制造商地址和警告標語等（本人有通用模板）五、Please be informed that we are unable to move forward with the approval process until the following required documentation is provided:Kindly provide the following outstanding items as per ASTM F963-17:? 4.25- Battery Operated ToysIf you feel your product is exempt from the above sections/re, please provide a statement from your lab or regulation exempting your product for our review.解答：電動玩具的測試標準，除了ASTM F963-16/17和CPSIA，還需要做電池部分的ASTM Section 4.25關(guān)于電池驅(qū)動和電池部分的測試，若測試報告缺乏這項測試，會導(dǎo)致無法過審。
（產(chǎn)品是內(nèi)置電池、外接干電池、USB供電、直插供電的都需要做這個測試項目）六、The CPC submitted is missing required information. To move forward with the approvals process for your product, please resubmit the document with the following updated information:· US importer or domestic manufacturer name, mailing address, contact information located in United States解答：美國進口商信息是目前CPC證書Z容易出錯的原因之一，此條的解決方案目前有六種，但是涉及個人經(jīng)驗，需要了解的可以咨詢。
七、 Product description or product identifier enabling us to make an accurate determination that the certificate is issued for the correct product解答：提示CPC證書里面缺少ASIN或產(chǎn)品型號和product description（產(chǎn)品描述）。
導(dǎo)致此問題的原因是CPC模板有問題，無法與CPC測試報告和Listing建立上聯(lián)系。
用正確的CPC證書模板修改即可解決。
八、In order to move forward with the approval process, please submit the Children’s Product Certificate (CPC) that is issued by the manufacturer, importer, or private labeler based on the guidelines stated in the Consumer Product Safety Commission website.The CPC that has been previously provided cannot be accepted as it is issued from the testing laboratory.解答：上面我們說過，CPC的本質(zhì)是一份自我聲明，是由進口商或者制作商簽發(fā)的（實際操作中，多數(shù)情況都是由貿(mào)易商自主簽發(fā)），只有CPC的測試報告是由檢測機構(gòu)蓋章簽發(fā)的。
所以不能用檢測機構(gòu)蓋章的CPC證書，用了大概率過不了審核，此條很容易解決。
九、Contact information for the individual maintaining records, including name, full mailing address, email address, and telephone number解答：在CPC證書上加上測試結(jié)果維護聯(lián)系人信息就可以了，很簡單。
十、The registration card submitted for your product did not include all of the following:? Name of the manufacturer or private labeler? Date of manufacture? Manufacturer contact information(U.S. address and telephone number, toll-free if available)? Model name and number解答：沒有提供注冊卡，或者是注冊卡的信息填寫錯誤導(dǎo)致。
注冊卡的本質(zhì)是在美國已經(jīng)支付過郵費的，需要足夠的經(jīng)驗去制作。
涉及到需要提供注冊卡的商品一般是耐用的嬰兒消費品，并且危險程度相對較高。
比如圍欄、門欄、背帶、學(xué)步車、搖籃、高腳椅等等。
填寫內(nèi)容比較復(fù)雜，不易解釋。
需要請咨詢。
十一、圖片必須包含所有以下相關(guān)信息：安全信息和注冊卡、合規(guī)標志（包括追蹤標簽）、商品危險警告解答：此項涉及個人的經(jīng)驗，具體請咨詢。
認證機構(gòu)很多，但是懂亞馬遜規(guī)則又能做出符合對應(yīng)要求的認證，這就需要經(jīng)驗豐富的人員進行對接，Z有價值的并非認證本身，而是足夠的經(jīng)驗支撐順利過審亞馬遜。
十二、The tracking label images submitted does not include all of the following:? Images showing tracking label present on the physical product.? Images showing tracking label present on product packaging.? Manufacturer or private labeler (distributor) name and address解答：產(chǎn)品本體和包裝，都要體現(xiàn)追蹤標簽。
另外，提供產(chǎn)品實拍圖的時候，需要注意角度和信息足夠證明產(chǎn)品符合安全法規(guī)和標簽法規(guī)的要求。
十三、Your product has been approved as a parent product.Parent products are non-buyable entities that are used to relate child products. We do not require safety compliance documentation to be submitted for parent products as these products cannot be purchased.解答：父體總是被檢測到提交合規(guī)性文件，但是開CASE得到的答復(fù)又說父體不用提交報告。
這本身和亞馬遜的要求是相互矛盾的。
大多數(shù)情況，只需要提供子體的合規(guī)文件即可，父體的審核會在子體都過審后自動消失；少數(shù)情況是仍然要求父體的資料，可以理解為Amazon的系統(tǒng)bug，如果過了后臺要求的文件提交截止時間，父體會被移除，可以重新合并變體，并問客服給一個新的父體。
十四、If you would like to appeal this decision, please submit an up-to-date (within the last year) CPSIA Compliance testing documentation from a CPSC approved laboratory, in addition to safety standard ASTM F963 if the product is a toy.Please note that failure to provide appropriate documentation may result in your inventory being returned to you or destroyed.解答：亞馬遜要求提供的檢測報告是一年以內(nèi)的報告，另外需要注意，并非所有產(chǎn)品都是對應(yīng)的測試標準都是ASTM F963-17和CPSIA，每種產(chǎn)品都有對應(yīng)的檢測標準，Z終的法規(guī)依據(jù)是ASTM（美國材料與試驗協(xié)會）和CPSIA（美國消費品安全改進委員會）的法規(guī)要求為準。
十五、The tracking label images submitted did not include all of the following:? Manufacturer or private labeler (distributor) name [located in the United States]? Location and date of production of the product? Detailed information on the manufacturing process, such as a batch or run number, or other identifying characteristics? Any other information to facilitate ascertaining the speci?c source of the product.解答：追蹤標簽的定義，在CPSC官網(wǎng)都有據(jù)可查。
在亞馬遜后臺可以查詢到相關(guān)資料，不過后臺的資料其實并非完整，還有其他要求不滿足，仍然會被駁回 。